Nova Crest Privacy Policy and Data Usage
Effective date: 24 October 2026
Version: 1.0
1. Summary
Nova Crest trains people in business communication for fintech, crypto, Web3 and AI. This policy explains what personal data we collect when you use our website, our AI Fintech Coach, Team Training and Candidate Assessment, why we collect it, who sees it, and what control you have.
The short version:
- We collect only what we need to run the service.
- We do not sell your personal data.
- We do not take card payments inside our platform, so we do not store your card details.
- We use AI to give feedback on your practice and writing. We do not use your personal content to advertise to you.
- You can ask us to see, correct, export or delete your data at any time by writing to hello@novacrestinfo.com.
2. Who we are
| Service | Nova Crest, at novacrestinfo.com and coach.novacrestinfo.com |
|---|---|
| Operated by | Abdulhaq Awwal |
| Contact for privacy | hello@novacrestinfo.com |
For most data in this policy, Nova Crest is the "data controller": we decide why and how the data is used. For Candidate Assessment and for company Team Training accounts, the company that invites you is the controller and Nova Crest acts as its "processor". Section 6 explains this.
3. What data we collect
| Where | Data | Why |
|---|---|---|
| Website visit | Technical data your browser sends: IP address, device and browser type, pages requested, date and time | To show the site, keep it secure and fix errors |
| Contact and booking | Name, email, message, the details you type into a form | To answer you and arrange a session |
| Account (Coach, Team Training) | Name, email, sign-in details, team or company link, access dates | To create and protect your account and give you access |
| Practice and learning | Your answers, written texts, practice conversations, scores, progress and feedback | To run the exercises, give feedback and show progress |
| Rewriter and writing tools | The text you paste in and the improved version | To return the result to you |
| Candidate Assessment | The candidate's name, email, answers, test results and report | To produce the report the hiring company asked for |
| Company accounts | Company name, manager name and email, team members, usage and reports | To run the service and show the manager their team's results |
| Support and email | Your messages to us and our replies | To help you and keep a record |
| Billing records | Plan, amount, dates and a note of payment received. We do not store card or bank details. | To give you the right access and keep accounting records |
Data from other people. If a company or a manager invites you, they give us your name and work email. A hiring company gives us the candidate's name and email.
What we do not collect. We do not ask for government ID numbers, health information, or card numbers. Please do not type them into practice texts or the Rewriter. If you do, you are sharing them at your own risk and you can ask us to delete them.
4. Cookies and similar tools
- We use only the cookies and browser storage that the site needs to work, for example to keep you signed in and remember your settings.
- At the time of writing we do not use advertising cookies and we do not run analytics that track you across sites. If we add analytics later, we will update this section first and ask for your consent where the law requires it.
- You can block cookies in your browser. Parts of the site, such as signing in, may then stop working.
5. How we use your data
We use personal data only for these purposes:
- To provide the service: create accounts, run lessons and practice, produce feedback, scores and reports.
- To communicate with you: answer questions, send account and service emails (for example a welcome email or an access notice), and arrange sessions.
- To keep the service safe: prevent misuse, fix errors, and protect accounts.
- To improve the service: look at overall usage, not at individuals, to see which exercises work.
- To meet legal duties: accounting, tax and answering lawful requests from authorities.
- To send you news about Nova Crest, only if you ask for it or the law allows it. Every such message has an unsubscribe link.
We do not sell personal data. We do not use your practice texts or reports for advertising.
Artificial intelligence
Our Coach, Rewriter and assessments use AI models to give feedback and write reports. To do this, the text you enter is sent to AI service providers that process it for us.
- We use your content to give you the result you asked for. We do not use it to train our own AI models.
- AI can make mistakes. Feedback, scores and reports are a guide and not a guarantee.
- Candidate Assessment reports help a company decide. They do not make the hiring decision. The company, and not Nova Crest, decides whether to hire a candidate. A candidate may ask the company to have a person review the result.
Why the law lets us use your data (legal bases)
Where laws such as the EU and UK GDPR apply, we rely on:
| Purpose | Legal basis |
|---|---|
| Giving you the service you signed up for | Contract |
| Security, fixing errors, improving the service | Our legitimate interests, balanced against your rights |
| Accounting and tax records | Legal obligation |
| Marketing messages, and optional cookies if we add them | Your consent, which you can withdraw at any time |
| Candidate Assessment | The hiring company's lawful basis, as set out in section 6 |
6. Companies, teams and candidates
Candidate Assessment
A company asks us to assess a candidate. In this case:
- The hiring company is the controller. It decides to assess the candidate and uses the report. It must have a lawful basis to do so and must tell the candidate about the test before they take it.
- Nova Crest is the processor. We process the candidate's answers and create the report on the company's instructions, and for no other purpose.
- The candidate sees what is collected on the test page and may ask the company, or us, for access, correction or deletion. If you are a candidate, the fastest way is to write to hello@novacrestinfo.com. We will pass the request to the company where needed.
- Companies agree, in our terms, that they will only invite candidates they are allowed to assess, and that they will not use the report for anything unlawful or discriminatory.
Team Training and company accounts
- When a company or manager sets up a team, the company is the controller of its employees' data in that team, and Nova Crest is its processor.
- A manager can see team results: who joined, how often people practised, and the reports we produce for the team. Managers do not see anything beyond what the platform shows them.
- If you join a team with a code, you should know that your manager will see your team activity. Ask your manager if you want to know how they use it.
- Employees who use the AI Fintech Coach on their own, without a team, are individual users and Nova Crest is the controller.
Data processing terms
Companies who ask for it can sign a short data processing agreement with us that sets out these roles. Write to hello@novacrestinfo.com.
7. Who we share data with
We share personal data only when it is needed to run the service, and only with:
| Who | What they do for us |
|---|---|
| Hosting and database providers | Store the platform and its data securely |
| AI model providers | Process the text you enter to produce feedback, rewrites and reports |
| Email delivery providers | Send account, service and assessment emails |
| Content delivery providers | Deliver videos and files to your browser |
| Website and development platforms | Run and maintain the website and apps |
| Professional advisers | Accountants and lawyers, under a duty of confidentiality |
| Authorities | Only when the law requires it, or to protect rights, safety or property |
| The company that invited you | Results and reports for its own team or candidates, as in section 6 |
These providers may use your data only to serve us and must protect it. A current list of providers is available on request at hello@novacrestinfo.com.
If Nova Crest is sold, merged or reorganised, personal data may move to the new owner, who must keep following this policy.
8. International transfers
Our providers may store or process data in other countries, including countries outside the European Economic Area, the UK and your own country. When we send data across borders, we use legal safeguards such as standard contractual clauses or the provider's equivalent commitments. If you are in Russia, we take Russian personal data law into account when we handle your data. If you have a question about where your data is stored, write to hello@novacrestinfo.com.
9. How long we keep data
We keep personal data only as long as we need it for the purposes above.
| Data | How long |
|---|---|
| Account and practice data | While your account is active, then 12 months, then deleted or made anonymous |
| Candidate Assessment reports | For the period the hiring company chooses, and no longer than 12 months unless the company asks us to keep them longer |
| Contact and support messages | Up to 24 months after the last message |
| Billing and accounting records | As long as tax and accounting law requires |
| Backups | Removed on a rolling cycle of up to 90 days |
When you ask us to delete your data, we do it within 30 days, except for records we must keep by law.
10. How we protect data
- Data is sent over encrypted connections.
- Access to data is limited to people who need it. Company managers see only their own team's data.
- We use trusted providers that run their own security programs.
- No system is completely secure. If a breach could harm you, we will tell you and the right authority without undue delay, as the law requires.
Please keep your password private and use a different password for each service.
11. Your rights
Depending on where you live, you may have the right to:
- know what data we hold about you and get a copy;
- correct data that is wrong;
- delete your data;
- restrict or object to some uses of your data;
- receive your data in a common format (data portability);
- withdraw consent you gave us, at any time;
- not be subject to a decision made only by a machine that has a major effect on you.
To use any of these rights, write to hello@novacrestinfo.com from the email address on your account. We may ask you to confirm who you are. We answer within 30 days. There is no charge unless a request is clearly unfounded or excessive.
If you are not satisfied, you may complain to the data protection authority where you live or work, for example your national authority in the EU or UK, or Roskomnadzor in Russia. We would like the chance to help first.
California residents. You have the right to know, delete and correct your data, and to opt out of the sale or sharing of data. We do not sell or share personal data for advertising.
12. Children
Nova Crest is for working professionals. It is not meant for anyone under 16, and we do not knowingly collect data from children. If you think a child has given us data, write to us and we will delete it.
13. Changes to this policy
We may update this policy. We will put the new version on this page with a new date. If a change is important, we will tell you by email or in the product before it takes effect. Using the service after that means you accept the update.
14. Contact
Questions or requests about privacy:
Nova Crest
Email: hello@novacrestinfo.com
Website: novacrestinfo.com